Program Terms

Welcome to Roadclub!

Acceptance of Terms By participating in the Roadclub Rewards Program (the "Program"), you ("Recipient" or "you") agree to be bound by these terms and conditions ("Terms"). These Terms constitute a binding agreement between you and Cambridge Mobile Telematics, Inc. ("Company" or "we"). If you do not agree to these Terms, you may not participate in the Program.

1. Program Description

The Program allows eligible individuals to earn rewards ("Rewards") based on achieving certain driving score and mileage thresholds, as further described in the program materials and these Terms. Rewards are provided in the form of monetary balances that can be redeemed for gift cards through a third-party provider, Tango Card, Inc. ("Tango").

2. Earning Rewards

Driving Score Thresholds: Rewards are earned by achieving a predetermined driving score threshold of 90 or higher. The Program will provide users a value of $2.00. Rewards are based on a custom behavioral score developed for RoadClub, which evaluates key metrics including without limitation, Distraction, Hard Braking, and Contextual Speeding.
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‍Reward Frequency: Rewards are calculated and issued weekly, based on your driving scores during the corresponding period. Rewards will be issued no later than 11:59 PM ET every Sunday. Once issued, rewards are instantly available for redemption.

Reward Limit: Reward earnings are capped to a maximum lifetime earnings of $30. Once reached, you may continue using the app and redeem your earned rewards at any time.

‍Minimum Distance: To be eligible for Rewards, you must drive a minimum distance of 30 miles during each reward period.First Drive Reward: You may be eligible to receive a one-time Reward upon completion of your first drive after enrolling in the Program.

‍Permissions: You must enable all necessary permissions for telematics to function correctly, including without limitation, location services at all times.

‍Ad Hoc Rewards: Company may, at its sole discretion, award additional Rewards based on criteria other than driving scores.

3. Earning Rewards

Tango Integration: Rewards are redeemed through Tango, a third-party provider of gift card solutions. Company will fund a Tango account for the purpose of fulfilling Reward redemptions. The time to receive an email with the link to the e-gift card may vary depending on Tango’s processing times.

Available Cards: The selection of gift cards available for redemption may vary and is subject to change.

Redemption Process: To redeem Rewards, you will need to follow the redemption instructions provided through the Program. This may involve accessing a designated Rewards dashboard or section within the app.

Currency: Rewards will be issued and redeemable in US Dollars.

No Resale: Rewards may not be resold, transferred, or exchanged for cash.

Expiration: If the app is shut down, all unredeemed balances will be forfeited. We may provide a notice period, such as 30 days, allowing you to redeem any remaining balance. You are responsible for redeeming your Rewards before they expire. If no action is taken, all unredeemed Rewards expire 12 months after issuance.

Account Deletion Procedure:
‍User Request: A user seeking to delete their account must submit a written request to the Support Team.
Processing Timeline: Upon receipt of the request, the Support Team shall initiate the account deletion process, which shall be completed within a timeframe of 24 to 48 hours.
Data Removal: Upon the deletion of the account, certain information associated with the user account will be permanently removed from the system and information as required by law, and CMT may continue to use drive data as allowed by its privacy policy.
Re-Registration Requirement: Following the deletion of the account, the user will be treated as a new user for all purposes. Should the user wish to use the services again, they must register for a new account in accordance with the standard registration procedures.

Supplier Terms: The use of any gift card obtained through the Program is subject to the terms and conditions of Tango, which you agree to comply with: https://www.tangocard.com/legal/terms-of-service

4. Fraud Prevention

We reserve the right to delete or block an account if fraudulent activities are detected in our reasonable discretion, such as: Reclassifying trips to manipulate the driving score, Using multiple devices logged into the same or different accounts in the same vehicle, Using multiple accounts logged into the same device, Accounts not in good standing or violating the Program Terms, and other similar techniques.

5. Program Modifications and Termination

Company reserves the right to modify, suspend, or terminate the Program, or to modify these Terms, at any time and in its sole discretion, with notice and which will only apply on a prospective basis.

6. Disclaimer of Warranties

Rewards are provided "as is" and without warranty of any kind, express or implied. Company makes no representations or warranties of any kind, express or implied, regarding the Rewards, including without limitation any warranty of merchantability, fitness for a particular purpose, or non-infringement.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Company will not be liable for any damages in excess of the amount of the reward arising out of or in connection with the Program or these Terms, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if Company has been advised of the possibility of such damages.

8. Governing Law and Dispute Resolution

These Terms and your participation in the Program will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, except for any conflict of law principles. Any dispute arising out of or relating to these Terms or your participation in the Program will be exclusively settled by binding arbitration in accordance with the rules of the American Arbitration Association. Nothing limits either party’s ability to obtain equitable relief in any court of competent jurisdiction.

9. Entire Agreement

These Terms constitute the entire agreement between you and Company relating to the Program and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written, relating to this subject matter. Only a signed writing may modify these Terms.

Archived Program Terms

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